5

It’s hard to find honest and helpful mechanics but that is what you get here! I have taken my BMWs to them for years and trust them more than the local dealer.

5

So, even after years of interaction, miscommunications and failed expectations happen sometimes. But the test of continuing that relationship is how well they rise to the challenge of doing a good service in turn for the customer. I have to give Doug and his team credit, in my recent case they really were generous, and I was impressed. I already know the service technicians/mechanics are top notch here, so if management is treating them as well as they showed me they care about keeping a regular customer, that’s a winning combination for customer, and employee, retention. Win, Win. Thanks all!

5

Best customer service and they never try to sell you anything you really don’t need! I trust th m so much that I send my 17 year old daughter there and know they will not try to take advantage or scam her! Very respectful employees and environment!!

5

This time my repair involved a black box electronic issue and was very expensive but I admittedly have no idea how reasonable the repair price was. But my experience with Exclusively Bimmers has given me a level of trust with them that convinces me that it is always a fair price. The customer service was, as usual, outstanding. Dennis has taught them well.

5

Convenient, good service work. In and out as promised.

5

Love Your Posts. When I come to Charleston, I will definitely keep you in mind.

5

Best customer service and they never try to sell you anything you really don’t need! I trust them so much that I send my 17 year old daughter there and know they will not try to take advantage or scam her! Very respectful employees and environment!!

5

Always great service! Have been going here for years with my 2008 535i.

5

Whenever I’ve had any interaction with exclusively bimmers, from a simple question to massive emergent maintenance, they have been the pinnacle of professionalism and accommodation. They are the only ones I’ll take my car to for service. They have a vast wealth of knowledge and only provide the best parts. On top of that their prices are very reasonable. I had my car taken in for repairs, and they went above and beyond, then when something was still wrong they brought it back in and spent 2 hours troubleshooting until they fixed it and any other problems, at absolutely no cost. Their commitment to the quality of their work is unmatched and I’ve been all over the country and dealt with MANY BMW dealerships and repair shops. I have and will continue take my car to them for service and recommend that anyone I know with a BMW do the same.

5

Very happy with service. More communication would be welcomed. I had to call each time to check on my car. Nobody called me.

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