5

It’s personal with them; it’s always like they are servicing their own vehicles.

5

It’s hard to find honest and helpful mechanics but that is what you get here! I have taken my BMWs to them for years and trust them more than the local dealer.

5

So, even after years of interaction, miscommunications and failed expectations happen sometimes. But the test of continuing that relationship is how well they rise to the challenge of doing a good service in turn for the customer. I have to give Doug and his team credit, in my recent case they really were generous, and I was impressed. I already know the service technicians/mechanics are top notch here, so if management is treating them as well as they showed me they care about keeping a regular customer, that’s a winning combination for customer, and employee, retention. Win, Win. Thanks all!

5

Best customer service and they never try to sell you anything you really don’t need! I trust th m so much that I send my 17 year old daughter there and know they will not try to take advantage or scam her! Very respectful employees and environment!!

5

This time my repair involved a black box electronic issue and was very expensive but I admittedly have no idea how reasonable the repair price was. But my experience with Exclusively Bimmers has given me a level of trust with them that convinces me that it is always a fair price. The customer service was, as usual, outstanding. Dennis has taught them well.

5

Convenient, good service work. In and out as promised.

5

Love Your Posts. When I come to Charleston, I will definitely keep you in mind.

5

Best customer service and they never try to sell you anything you really don’t need! I trust them so much that I send my 17 year old daughter there and know they will not try to take advantage or scam her! Very respectful employees and environment!!

5

Always great service! Have been going here for years with my 2008 535i.

5

Love Your Posts. When I come to Charleston, I will definitely keep you in mind.

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