4

Joseph said there were little things about this visit. He scheduled a service appointment ahead of time for Monday morning. On the Friday prior to his appointment, his clutch went out. He called the business and asked if they could change the clutch during his scheduled visit. He was told they could. He dropped off his vehicle at 8:00 am on Monday. By midmorning, there was no information when he called them. By 2:00 pm, a staff member called and told him he would need a clutch. She may have been out of the loop since he had already told them about the clutch. The clutch had overheated and attached to the flywheel, so both had to be replaced. This took a whole week. This business is better than the dealership because this business is honest. The other business tells him things are wrong, which are not wrong.

5

Ed said this business treated him well.

5

Thomas said they were very helpful. Danielle was courteous and very helpful and she was timely in calling him back. Before recommending the business he would have to have a conversation with them about the $4,000 warranty they sold him that has not covered anything.

5

Warren said the service was good.

5

Paige said they were very nice and helpful before she even went into the facility. She spoke with Mr. Trimell and he was very knowledgeable. He charged her a reasonable price. The work was done in a very timely manner.

5

Excellent company. Dennis and his staff are very professional, curteous, friendly, and very knowledgable about BMW's. I have always gotten excellent service and have been very satisfied with the work they have done for me. Dennis is very fair and as a woman, that is very important to me. Thanks Guys for the excellent service.

5

I wouldn't take my car anywhere else! I feel like I'm always taken care of and everything is fully explained to me in a way I can completely understand. The customer service is great!

5

The team at Exclusively Bimmers is absolutely Steller! It can not get any better than this. They are fast, friendly, and very competitively priced! I received excellent service and will recommend them to everyone. They have made me a customer for LIFE!

5

I recently took my 1999 BMW Z3 for a repair, they diagnose quickly, call me for approval, and did the work for the next day. The car has been working great since. Dennis and his people are great to work with and very knowledgeable. It is a family own type environment with dog included :)

5

Totally Excellent. You are getting the best the industry has to offer. In all ways. Five year client.

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